1. Top
  2. Frequently Asked Questions

Frequently Asked Questions

  • I plan to go by car, is there a parking lot?

    Yes, there is a parking lot for about 20 cars so you can come by car.The parking fee is of course free.
  • What time is breakfast for the next day?

    Breakfast is served from 8:00 am on the property to make guests feel at home.
    If you depart earlier due to work or schedule issues the next Continue reading
  • Can you deal with allergies in your meal?

    Please contact us at the reservation.We will try to remove allergens as much as possible (corresponding to different ingredients), but pleasContinue reading
  • Is a mobile phone connected?

    Mobile phones are available for au, SoftBank and docomo, but this facility is located in nature surrounded by lush trees.
  • Spring quality and efficacy?

    The hot spring water that blends into your skin is a bicarbonate / chloride spring.Indications include cuts, burns, chronic skin diseases, cContinue reading
  • Can you do the Internet?

    This is possible because wireless LAN is installed in all rooms and restaurants.
  • Are there many stairs and stone steps in this facility?

    Due to the renovation of a 120-year-old house, this facility has stairs and stone steps.There are stairs from the Guest room of main buildinContinue reading
  • Where did the name "Hatago Kayausagi" come from?

    Rabbits descend on the thatched roof on a full moon night, and the image is of the place where the rabbits are fluttering.
  • Is there a pick-up from the inn?

    Yes, we can also pick you up from Hita Station or Hita Bus Center.
    You can also pick up and Sapporo Beer from Mamedamachi, a tourist spot inContinue reading
  • Is room meal available?

    At this facility, we always try to serve hot meals to customers while they are warm, so guests are prepared in a completely private restauraContinue reading
  • How long is bathing time in a large public bath?

    You can take a bath in the public bath of this facility from 15:00 to 24:00.
    The next morning the place for men and women has changed, and tContinue reading
  • Can I use a credit card?

    Credit cards accepted.
    Visa, MASTER, JCB, American Express, etc. can be used.
  • What are the room amenities?

    In the room, we prepare face towels, bath towels, yukata, handbags, and half sky.
    amenities is body towel, cotton swab, toothbrush, comb, gaContinue reading
  • Is it possible to stop in the bath?

    Unfortunately, the hotel's public baths are reserved for hotel guests and day-trip guests only.Please understand.
    Kotohira Onsen Customers sContinue reading
  • Where should I come for the landmark?

    Please mark "Sapporo Beer Shin Kyushu Brewery" as a landmark.Sapporo Beer the entrance of the Sapporo Beer factory, there is a signal calledContinue reading
  • Can I take a hot spring bath while pregnant?

    Even pregnant women can use it without any problems.
    However, if you are concerned, consider the safety aspect and consult with your doctor Continue reading
  • Can you prepare a birthday cake?

    We will arrange it at the cake shop in the city and prepare it.
    Please contact us by phone as we will ask you about the size, message, numbeContinue reading
  • I have a continuous stay, but is the dinner menu the same?

    We prepare different dishes for customers staying continuously regardless of which plan you choose.
  • Can I bring in drinks?

    You can bring drinks into your room.
    However, please refrain from bringing it to the dining venue.
    When you bring it to the venue, an additiContinue reading
  • Will you store my luggage before check-in?

    Luggage can be stored at the front desk even before check-in and after check-out.
    Please do not hesitate to contact us.
  • Is there a sauna at the bathhouse?

    There is no sauna facility at this property.
  • Can I send the luggage in advance?

    You can send it.
    Please fill in the "night and reservation name" on the TA-Q-BIN form and send it.
    1529-1 Kotohira Town, Hita CityContinue reading
  • Is there a convenience store nearby?

    There are 7-Eleven (Hita Takase) and LAWSON (Hita Takase) within 5 minutes by car.

Reservations and Inquiries

Please contact us if you have any questions.